Privacy Policy

1. Introduction

YourTRIPguy (“we”, “us”, “our”) is committed to protecting the privacy and personal data of our clients and visitors. This Privacy Policy explains:

  • What data we collect
  • Why we collect it
  • How we use, share, and protect it
  • Your rights and choices, under Indian law

By visiting https://yourtripguy.com or using our services, you agree to the terms described in this policy.

2. Who We Are

  • Business Name: YourTRIPguy
  • Industry: Travel Agency
  • Owner: Kandarp Yogi
  • Location: Mehsana, Gujarat, India

3. Legal Framework

Digital Personal Data Protection (DPDP) Act, 2023

  • India’s first comprehensive data protection law was notified on 11 August 2023.
  • Consent must be free, informed, specific, and unambiguous, with clear affirmative action.
  • Data processing grounds include consent, legitimate purposes, contractual necessity, legal obligations, etc.
  • Requires data breach reporting, rights for individuals, security safeguards, cross-border transfer rules, accountability measures, etc.

IT Act & SPDI Rules, 2011

  • Before DPDP, India relied on the IT Act and SPDI Rules to regulate personal data and security practices.

4. Data We Collect

We collect:

a) Personal Identity & Contact – Name, email, phone, postal address
b) Booking & Travel Details – Travel preferences, itineraries, passport, visa info
c) Payment Info – (e.g., credit/debit card, UPI; we do not store full card numbers; processed by payment gateways)
d) Technical Info – IP address, browser type, cookies, device info
e) Communications – Chat logs, emails, support tickets
f) Marketing Data – Newsletter subscriptions, promotional opt-ins

5. How We Use Your Data & Legal Grounds

  • To provide services (bookings, quotes, itineraries) — contractual necessity
  • Communications for confirmations, updates, reminders — contractual / legitimate interest
  • Payment processing via third-party gateways — contractual necessity
  • Personalization & marketing, with consent — consent
  • Legal compliance (e.g., tax, audits, DPDP obligations) — legal/ regulatory requirements
  • Security & fraud prevention — legitimate interest

6. Data Sharing & Disclosure

We may share your data with:

  • Service Providers: payment gateways, hotels, airlines, tour operators, IT vendors
  • Authorities: tax, immigration, tourism, regulatory bodies as required
  • Legal & security: courts, law enforcement, for fraud prevention, dispute resolution
  • Group companies & affiliates, where necessary and data-protection safeguarded

We do not sell your data to third parties.

7. Cookies & Tracking

Our website uses cookies and similar tech for:

  • Session management and preferences
  • Analytics (e.g., Google Analytics)
  • Marketing (e.g., remarketing pixels)

You have the option to disable non-essential cookies via your browser settings or our cookie banner.

8. Your Rights Under DPDP

Depending on the status of DPDP rules, you may have the right to:

  1. Access your personal data
  2. Correct inaccuracies
  3. Withdraw consent
  4. Object to processing
  5. Data portability
  6. Erase/delete (“right to be forgotten”)
  7. Grievance redressal

To exercise any rights, contact us at info@yourtripguy.com or via the contact info below. We’ll respond in accordance with law.

9. Data Security & Retention

  • We implement “reasonable security practices” as per IT Act & SPDI rules.
  • Access to personal data restricted to authorized personnel and vendors with NDAs.
  • Retention: we keep data for the duration necessary for:
    • Service delivery
    • Legal obligations (e.g. tax, audit)
    • Consent-based marketing (until you unsubscribe)
    • Resolution of disputes

10. Cross-Border Transfer

If services involve transfers outside India (e.g., foreign hotels, airlines), we ensure equivalent data protection standards via:

  • DPDP-approved mechanisms
  • Data processing agreements
  • Vendor adherence to local laws

11. Data Breach Notification

In the event of a data breach:

  • We will notify affected individuals and the Data Protection Board as mandated
  • Disclosures made without undue delay as required

12. Children’s Data

Our services are not meant for children under 18. If we learn we’ve collected data from a child, we will delete it and verify parental consent before any use.

13. Updates to Our Policy

We may modify this Policy. When changes are material, we will inform you via email or website notification. The updated Policy will include an effective date.

14. Contact Information

For any concerns or queries regarding privacy, please reach out to:

Privacy Officer – YourTRIPguy
Email: info@yourtripguy.com
Registered Address: 226, Joyos Hubtown, St Workshop Rd, Mehsana 384002, Gujarat, India.

15. Consent

By engaging with our services or using the website, you provide consent for our collection, storage, and usage of your data as described here. You can withdraw consent at any time by emailing info@yourtripguy.com, though this may impact some services.